Dick Cepek Tires & Wheels

Warranties

DICK CEPEK STANDARD LIMITED WARRANTY !

ELIGIBILITY:

This warranty applies to the original purchaser of a Dick Cepek passenger or light truck tire and is not transferable. Eligible tires must be purchased new and must be used on the vehicle which they were originally installed. Additionally, they must be an equivalent or greater load index to that specified by the vehicle manufacturer. For warranty exclusions, please refer to the complete “Dick Cepek Passenger and Light Truck Limited Warranty” or contact Dick Cepek’s technical support department at 1-800-222-9092.

STANDARD COVERAGE

If your Dick Cepek branded tire becomes unserviceable as a result of an eligible adjustable condition during the first 2/32” of tread wear, it will be replaced with an equivalent new Dick Cepek tire, FREE OF CHARGE. When the tread is worn more than 2/32”, if the product exhibits an eligible adjustable condition, it will be replaced on a pro rated basis. For the tire pro ration schedule, please refer to the complete “Dick Cepek Passenger and Light Truck Limited Warranty” or contact Dick Cepek’s technical support department at 1-800-222-9092. You must present proof of purchase and be the original owner when requesting a replacement for your tire.

A replacement charge may be required in order to obtain a replacement tire. The replacement charge will be determined by multiplying the dealer’s current selling price by the percentage of original tread depth worn from the tire. You must pay for mounting, balancing, and any other additional charges, such as taxes or the acceptance of a higher priced replacement tire.

Any Dick Cepek tire that does not deliver satisfactory service due to a balance, out of round or a ride complaint issue will be replaced without charge within the first 2/32nds of the tire’s tread life. After the first 2/32nds the tire is not warrantable for the aforementioned conditions.

TREAD LIFE

When the tread becomes worn to 2/32” (1.6mm) anywhere on the tire (shown by tread wear indicators moulded into the tread grooves), the tire is worn out. WARNING — for important safety information, please refer to the complete “Dick Cepek Passenger and Light Truck Limited Warranty” or contact Dick Cepek’s technical support department at 1-800-222-9092.Additional Tire Safety Information is also available from your local dealer.

HOW TO OBTAIN AN ADJUSTMENT

Tire adjustments must be presented to the dealer which originally sold the tire. You must be able to provide proof of purchase and be the original owner when requesting a replacement for your tire. See “Where to Go for Warranty Replacement”.

NO ROAD HAZARD COVERAGE

Many dealers sell or provide their own warranty coverage for road hazards and/or repairs. Dick Cepek does not provide this coverage. Check with your dealer to determine if Road Hazard/Repair coverage is available from them.

REPLACEMENT WARRANTY

If you receive a replacement tire under the terms of this Warranty, the replacement tire will be covered by the Warranty then currently given by Dick Cepek for the replacement tire.

WHERE TO GO FOR WARRANTY REPLACEMENT

Contact the Dick Cepek dealer where the tire was originally purchased for initial inspection. If the dealer which originally sold the tire is no longer available, please contact Dick Cepek’s technical support department via email at [email protected] 1-800-222-9092 for assistance in finding a Dick Cepek dealer (Proof of purchase will be required) You may also visit our websiteDealer Locator.

CONDITIONS AND EXCLUSIONS

Any tire, no matter how well constructed, may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer. Nothing in this Warranty is intended to be a representation by Dick Cepek that tire failure cannot occur.

TIRES: RADIAL VERSUS BIAS

Bias tires tend to ride and handle differently than radials. Bias ply or bias belted and radial tires should not be mixed on the same vehicle.

CONSUMER RIGHTS

This warranty does not in any way extend to any consequential or incidental damages or losses. All incidental and consequential damages and losses are hereby expressly disclaimed and excluded from this warranty. There is no other warranty, or liability, expressed or implied, applicable to these products. No representative has the authority to make any representation, promise, or agreement except as stated herein. Some states do not allow exclusion of incidental or consequential damages. As a result, this limitation or exclusion may not apply to you.

This Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Please refer to the complete “Dick Cepek Passenger and Light Truck Limited Warranty” or contact Dick Cepek’s technical support department at 1-800-222-9092 for additional information.

DICK CEPEK WHEELS LIMITED LIFETIME WARRANTY

Dick Cepek warrants to the original purchaser that a new Dick Cepek Wheel is free from defects in material and workmanship and agrees to replace a Dick Cepek Wheel which fails in normal use and service resulting from defects in material and workmanship for the life of the vehicle for which said wheel was intended and purchased for. Dick Cepek does not warrant any wheel which has been subject to misuse or abuse including the following;

  • Using tires which are oversized according to the standards recommended by the Tire and Rim Association, Inc.;
  • Loading the wheel beyond the applicable maximum wheel load as specified by Dick Cepek;
  • Any type of racing or activity which subjects wheels to the abuse of racing, whether on the road or off;
  • Inflating beyond the maximum specified on any given tire size as specified by Dick Cepek;
  • Changing or altering the original condition of the wheel or by subjecting it to any processing such as welding or straightening.

WHEEL FINISH WARRANTY – 1 Year

THERE IS NO WARRANTY THAT WHEELS ARE MERCHANTABLE OR SATISFACTORY FOR ANY PARTICULAR PURPOSE NOR IS THERE ANY OTHER WARRANTY EXPRESSED OR IMPLIED EXCEPT AS SET FORTH HEREIN.

Dick Cepek shall not be liable for any incidental or consequential damages for any breach of warranty, its liability and the purchaser’s exclusive remedy being expressly limited to replacement of defective wheel, as herein provided. Replacement will be handled by an authorized Dick Cepek Dealer or Dick Cepek representative.

This warranty gives you specific legal rights. You may also have other rights under applicable laws.

DICK CEPEK LIMITED TREAD WEAR PROTECTION

For The Complete Dick Cepek Limited Tread Wear Protection Warranty Form

ELIGIBILITY:

This warranty applies to the original purchaser of a replacement Dick Cepek light truck tire and is nontransferable. Eligible tires must be purchased new and used on the vehicle which they were originally installed. Proof of purchase is required for all warranty claims. Additionally, they must be the size, load index, and speed rating equivalent or greater than that specified by the vehicle manufacturer. This warranty applies to the 48 contiguous continental United States, District of Columbia and Canada. For warranty exclusions see “WHAT ISN’T COVERED” in the complete “Dick Cepek Passenger and Light Truck Limited Warranty”.

The following Tread Wear Warranty is a prorated warranty (there is no free replacement period) based on mileage received, and is separate from the Standard Coverage & Extra Coverage Warranties just covered. No manufacturer or dealer can guarantee you a certain number of miles from a given tire. Driving habits, driving conditions, tire and vehicle maintenance all play a part in the tread life of a tire and all differ with each purchaser. The following replacement Dick Cepek (Trail Country) Radial Light Truck tires only are warranted against tread wear out prior to the applicable indicated mileage:

Dick Cepek Trail Country – 50,000 miles (80,000 km)

*Mileage Warranty applies to Passenger and Light Truck lines.

The Tread Wear warranty is available provided the eligibility above is met and you:

  • are the original purchaser.
  • rotate your tires in accordance with prescribed rotation patterns at least every 8,000 miles (13,000 km)and it must be recorded.
  • present the tire for adjustment.
  • present the completed rotation record form (attached) when requesting an adjustment and your original purchase receipt, date of purchase, vehicle type, model, odometer reading and rotation record are properly recorded.

If the tire wears to the tread wear indicators in less than the miles warranted, a pro-rated adjustment will be made according to actual mileage delivered. Your adjustment credit will be determined by dividing the actual mileage delivered by the miles warranted and multiplying the result times the current selling price of an equivalent Dick Cepek tire. Adjustment credits can only be used toward the purchase of a new Dick Cepek tire. You must pay for mounting and balancing and any other additional charges, such as taxes or the acceptance of a higher priced replacement tire.

FOR SERVICE ASSISTANCE OR INFORMATION CALL OR WRITE TO:
Dick Cepek 4651 Prosper Drive Stow, Ohio 44224 Telephone: (330) 928-9092 Fax: (330) 928-0503 E-mail: [email protected]